Privacy Policy
Last Updated: 28 March 2026
Data Controller (Türkiye / KVKK): Olga Demiryürek (Seller, we, us)
Store Name: LaurusbyOlga
Contact Email: info@laurusbyolga.com
Contact Phone: +90 533 748 33 97
Contact Address: Adnan Menderes Mah., Şehit Ahmet Yılmaz Sok. Keçiören, 9-10, 06300 Ankara, Türkiye
1) Scope
This Privacy Policy explains how we collect, use, disclose, and protect Personal Information when you visit or use our website, create an account, place an order, communicate with us, or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy regarding privacy matters, this Privacy Policy governs.
2) What We Mean by Personal Information
Personal Information means information that identifies you or can reasonably be linked to you. It does not include data that has been irreversibly de-identified or anonymized.
3) Personal Information We Collect
Depending on how you interact with the Services, we may collect:
A) Contact and Order Details
Name; billing and shipping address; phone number; email address.
B) Payment and Transaction Information
Order totals, payment confirmations, and transaction details.
Important: Payment card data is typically processed by payment providers. We do not store full payment card numbers.
C) Account Information (If You Create an Account)
Login credentials and account settings, including preferences and saved addresses.
D) Customer Support and Communications
Messages and information you provide when contacting us, including email, chat, and form submissions.
E) Device, Cookie, and Usage Data
IP address; device and browser data; cookie identifiers; pages viewed; clicks; cart activity; approximate location inferred from IP; and similar usage analytics.
4) Sources of Personal Information
- Directly from you (checkout, account creation, forms, emails).
- Automatically through cookies and similar technologies.
- From service providers that support the Services, such as payments, shipping, analytics, and messaging tools.
5) Why We Use Personal Information (Purposes)
A) Provide and Operate the Services
Process orders and payments; ship products; manage returns and refunds; provide customer support; manage accounts.
B) Communicate With You
Send order confirmations, shipping updates, customer support responses, and important service messages.
C) Improve, Secure, and Protect the Services
Fraud prevention; account security; troubleshooting; improving performance; preventing abuse.
D) Marketing and Advertising (Including Targeted Advertising)
Send marketing communications by email, SMS, and other permitted channels; measure campaign performance; show advertisements on third-party platforms; and build audiences for advertising. This may include using data about your interactions with the Services to personalize advertising.
E) Legal and Compliance
Comply with applicable laws and respond to lawful requests; maintain records for tax and accounting; protect our rights and enforce our terms.
6) Legal Bases (EU/EEA and UK)
- Contract, to fulfill your order and provide the Services.
- Legitimate Interests, such as security, fraud prevention, and improving the Services.
- Consent, where required, such as certain cookies and certain marketing activities.
- Legal Obligation, such as tax, accounting, and compliance.
Direct Marketing: You have the right to Object at Any Time. If you object, we will stop using your Personal Information for direct marketing purposes.
7) KVKK Notice (Türkiye)
If you are in Türkiye, this Privacy Policy also serves as an Aydinlatma Metni under KVKK. As the Data Controller, we inform you about our identity, the purposes of processing, to whom and for what purpose data may be transferred, the method and legal basis of collection, and your rights under KVKK.
8) Cookies, Pixels, and Similar Technologies
We use cookies and similar technologies, including pixels and tags, to operate the website, remember preferences, provide analytics and performance measurement, and support marketing and targeted advertising where enabled. Where required by law, we will request consent before using non-essential cookies.
9) Marketing Communications (Email and SMS)
A) Email Marketing
You can opt out of marketing emails at any time by using the unsubscribe link in the message. We may still send non-promotional messages related to your orders or account.
B) SMS and Phone-Based Marketing
Where we send marketing SMS or similar messages, we do so only as permitted by applicable law and based on the required consent mechanism for the Delivery Destination. In Türkiye, marketing message consents may be managed through systems such as IYS and related processes.
C) Canada (CASL)
Where CASL applies, marketing messages require appropriate consent and must include sender identification and a working unsubscribe mechanism.
10) How We Disclose Personal Information
- Shopify, our ecommerce platform and hosting provider.
- Payment providers, to process payments.
- Shipping and logistics providers, to deliver orders and handle returns.
- Service providers, including IT, analytics, customer support tools, and email/SMS tools.
- Advertising and marketing partners, to deliver and measure ads, build audiences, and perform campaign analytics, where enabled.
We may also disclose information to comply with law, enforce our policies, or protect rights.
11) International Transfers
Your Personal Information may be transferred to and processed in countries other than where you live, for example where Shopify or our service providers operate. Where EU/EEA/UK transfer rules apply, we rely on recognized transfer mechanisms, such as Standard Contractual Clauses, where required.
12) Data Retention
We retain Personal Information as long as necessary to provide the Services and complete transactions, comply with legal obligations including tax and accounting, and resolve disputes and enforce agreements. Retention periods vary depending on the data type and legal requirements.
13) Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
14) Children
The Services are not intended for children, and we do not knowingly collect Personal Information from children.
15) Your Rights and Choices
A) Türkiye (KVKK)
You may have rights under KVKK to request information, correction, deletion where applicable, and other rights provided by law.
B) EU/EEA and UK
You may have rights such as Access, Rectification, Erasure, Restriction, Portability, and Objection. You may withdraw consent where processing is based on consent. For Direct Marketing, you may object at any time.
C) United States
Depending on your state and whether applicable laws apply to us, you may have rights to access, delete, correct, and opt out of certain data uses, such as targeted advertising.
D) Canada
You may request access to and correction of your Personal Information and withdraw consent where applicable.
16) How to Exercise Your Rights
To request access, deletion, correction, or to exercise other rights, contact us using the details in Section 17. We may need to verify your identity before responding, as permitted by law.
17) Contact
Email: info@laurusbyolga.com
Phone: +90 533 748 33 97
Address: Adnan Menderes Mah., Şehit Ahmet Yılmaz Sok. Keçiören, 9-10, 06300 Ankara, Türkiye